Everyone deserves a warm, healthy home.

At ECOE Advice, we’re here to help make that a reality - one household at a time.

You’re not alone - and you don’t have to face it alone either. We are a Devon based charity, our team offers expert advice to help you stay warm, safe, and well.

Struggling with high energy bills, broken heating or a cold, damp home?

Whether you’re worried about your energy/water bills, damp and mould, or simply need support to make your home more comfortable or more carbon friendly, we’re here for you.

Get help now

How We Can Help

Practical advice on reducing your energy bills, and improving comfort
Support accessing grants and financial help
Energy-saving tips and simple fixes
Help with meter/supplier issues
Technical surveys to help you make informed choices
Advocacy - we can liaise with landlords, councils, and suppliers on your behalf

We’ve already helped over 30,000 households across Devon* with their energy related problems - and we’d love to help you too.

*We support households in Exeter, Mid Devon, East Devon, Teignbridge, and Torbay Council areas.

Client testimonials

Client quote

Excellent service, very helpful, very impressed, she was very knowledgeable, charming lady and the foil behind the radiator is an excellent idea and has helped. What a wonderful service.

Katrina Social Prescriber

I just wanted to say a huge thank you for all the home visits you have made to my patients, helping them out through some desperate times, the feedback has been absolutely incredible.

Support When You Need It

Get advice your way:

Phone consultations
Home visits**
In-person general advice clinics at community hubs
Technical Surveys**

Enquire today

Open to everyone - homeowners, tenants, and landlords.

Complete the Referral Form

**Some of our tailored advice services are subject to eligibility and available funding. We will advise you if there is a charge for any of our support. If you are a low income or vulnerable household our support will usually be Free.

Why It Matters

Living in a cold, damp home can seriously impact your health, especially if you’re older, have young children, or live with long-term health conditions.

Getting the right advice can make a big difference — for your home, your health, and your wallet.

Taking action now can:

Improve your health and wellbeing
Lower your energy bills
Make your home a safer, happier place

Building understanding and encouraging a commitment to change helps tackle the climate emergency, and achieve net zero ambitions in Devon. We work with individuals and organisations of all sizes, from city/town councils to community groups.

Frontline teams and referral partners

If you work with or support low income and vulnerable households, or those in crisis, you may wish to learn more about our free advice services and practical help.