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Everyone deserves a warm, healthy home.

At ECOE Advice, we’re here to help make that a reality - one household at a time.

We are a Devon based charity, our team offers expert advice to help you stay warm, safe, and well.

Struggling with high energy bills, broken heating or a cold, damp home?

Whether you’re worried about your energy or water bills, damp and mould, or simply need support to make your home more comfortable or more carbon friendly, we’re here for you.

How We Can Help

  • Practical advice on reducing your energy bills, and improving comfort
  • Support accessing grants and financial help
  • Energy-saving tips and simple fixes
  • Help with meter and supplier issues
  • Detailed home assessments to help you make informed choices
  • Advocacy - we can liaise with landlords, councils, and suppliers on your behalf
We’ve already helped over 30,000 households across Devon* with their energy related problems - and we’d love to help you too.
*We support households in Exeter, Mid Devon, East Devon, Teignbridge and Torbay Council areas.
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Client testimonials

Client quote

Excellent service, very helpful, very impressed, she was very knowledgeable, charming lady and the foil behind the radiator is an excellent idea and has helped. What a wonderful service.

Katrina Social Prescriber 

I just wanted to say a huge thank you for all the home visits you have made to my patients, helping them out through some desperate times, the feedback has been absolutely incredible. 

Support When You Need It

Get advice your way:

  • Phone consultations
  • Home visits**
  • In-person advice clinics at community hubs
  • Retrofit Assesments**

Enquire today

Open to everyone - homeowners, tenants, and landlords.

**Some of our tailored advice services are subject to eligibility and available funding. We will advise you if there is a charge for any of our support. If you are a low income or vulnerable household our support will usually be free.

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Why It Matters

Living in a cold, damp home can seriously impact your health, especially if you’re older, have young children, or live with long-term health conditions.

Getting the right advice can make a big difference — for your home, your health, and your wallet.

Taking action now can:

  • Improve your health and wellbeing
  • Lower your energy bills
  • Make your home a safer, happier place

Building understanding and encouraging a commitment to change helps tackle the climate emergency, and achieve net zero ambitions in Devon. We work with individuals and organisations of all sizes, from city/town councils to community groups. 

Frontline teams and referral partners

If you work with or support low income and vulnerable households, or those in crisis, you may wish to learn more about our free advice services and practical help.

Download Guidance for Referrers

Download our Guidance for referrers here or contact us to discuss a referral partnership with us.
Downloading this guide will automatically add you to the mailing list for our frontline worker newsletter which we send 3 -4 times per year.

Sign up for our newsletter

Whether you're looking for practical energy advice for your home or you're a professional supporting households, you can stay connected with our latest guidance, events, and resources. 
Choose the option that best describes you:

Newsletter for households

Get simple, trusted energy advice straight to your inbox.

Sign up to receive:

  • Practical tips to help you stay warm and reduce your bills
  • Seasonal advice and quick actions you can take at home
  • Updates on local drop‑ins, workshops and new services
  • Occasional news about support available in your area

Newsletter for professionals

Stay informed so you can support the people you work with.

Join our professional mailing list to receive:

  • Updates on our referral pathways and service capacity
  • Guidance for frontline workers and advisers
  • Training opportunities and sector resources
  • Case studies, insights, and operational updates
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Need Help?

Reach Out Today

Complete: the enquiry form
Call us: 0800 772 3617
Email: healthyhomes@ecoeadvice.org.uk
Or visit us at one of our pop-up clinics

Let’s work together to create a healthier, happier home for you.

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For households and members of the public

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For professionals and referral partners

Guidance for Referrers

Enter your details to download the PDF guide.