We’re delighted to share that ECOE Advice is now up and running with a brand‑new project in Kings Ash, thanks to a partnership with Sanctuary Housing. This means more home visits, more support and more chances for local residents to get the help they need to stay warm, safe and well.
Everyone deserves a warm, healthy home. At ECOE Advice, we’re here to help make that a reality – one household at a time.
We know how overwhelming energy bills, cold homes, confusing tariffs or fuel debts can feel. You’re not alone – and you don’t have to face it alone either. As a trusted Devon‑based charity, our team offers free, impartial, expert advice to help you reduce your bills and feel more comfortable at home.
If you’d like to hear more about how we can help come along to a drop-in session:
Crafty Fox Hub
Thursday 19th March 10-12
Thursday 23rd April 10-12
Great Parks Community Centre
Monday 23rd March 10-12
Monday 20thApril 10-12
These sessions are relaxed, friendly and open to everyone, we’re here to help.
You can win a Winter Warmth Pack including a blanket, hot water bottle, gloves, beanie, socks and more…
If you are eligable you may be able to book a home visit where we can offer lots more advice and support. One of our friendly team members will arrange a time that suits you. When they come round, they’ll take the time to understand your home and your day‑to‑day life, so they can find practical solutions that genuinely help.
A visit might include:
• Fitting simple energy‑saving measures
• Helping you understand your bills, tariffs or SMART devices
• Checking whether you’re eligible for grants or funding for bigger improvements
• Offering support to get on top of fuel debts
• Talking through ways to stay warm, safe and well through the colder months
It’s personal, practical and always tailored to you.
There are three easy ways to get support:
• Come to a drop-in at the Crafty Fox or Kings Ash Community Centre – no appointment needed
• Self‑refer on our website – quick and simple – click here
• Call our free phone number – speak to a member of the team 0800 772 3617
Whether you’re struggling with high bills, worried about damp or mould or simply want to understand your energy use better, we’re here for you.
Warm homes change lives.
